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Joined: Apr 2005
Posts: 5,952
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We get mystery shoppers where i work too, they come in and test out all the stores services so for our store, they check signage is correct and items priced correctly, someone is on the fitting rooms to give help and for sercurity, polite and helpful service, till operate knows what they are doing, and that we offer all customer a store credit card and that we offer help and advice to customers that need it, and they will then wright up a report for the store on which they are ment to improve on for next time they come.