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Location: South East UK
Joined: Mar 2005
Posts: 27,437
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Vet Rant!
Yesterday I managed to bribe the vet over the phone into giving me more of Georgie's steroid for his skin even though he hasn't been seen for 6 months (coz he's been fine) and she said I would have to make an appointment in the near future to get him checked over. Fine, when I picked up his prescriptions yesterday I made an appointment for today whilst Dave would be home to baby sit the puppy. Appointment made for 9.30 am. so shouldn't expect too much of a back-log should I? Wrong!
Got there at 9.05 because I'm polite and like to turn up early anyways, and I didn't know about the traffic. The vet had just let a client out of the surgery at 9.10, so I thought I might be lucky and be getting in early coz there was NOBODY ELSE THERE! Vet disappears, turns up behind reception desk and seemed quite obnoxious (she's a new vet apparently!) that the receptionists tell her she's the locom for today and has to see 3 clients booked in (I'm one of them). She didn't seem to like that much and walked off, somewhere, but not into her surgery.
Anyways, by 9.25 I was still sat there like a plank and in walked a couple with a greyhound, and so got chatting and I asked them what time their appt. was and they said 9.30, so I thought good, I'll be going in next then coz I'm 9.20! Out she comes at 9.30 and calls THEM IN!!!!
So I stood up and said "excuse me, I'm the 9.20 appointment" and looked over to the receptionist for back up
I was told by this stuck up vet girl that I am going to be seen by her accomplice in a minute, so I sat back down and went quiet
Got to 9.40, the other people had left and I'm stlll sat there with another woman with a cat now! I asked the receptionist what time I would be likely to be seen because I had left a young puppy home alone for the very first time expecting it to be for half an hour and lo and behold it was already approaching an hour before I've even been seen, which has also been the case on two previous occasions when bringing in that puppy!!!! I got the lecture about ill dogs, etc. etc. and I told her it's not imperative that I see a vet today coz there's nothing wrong with my dog and I would come back next week. So then she goes into the surgery where there are now TWO vets together in there but no clients, out she comes and tells me she doesn't know what time I would be seen coz of an emergency
Just as I said my goodbye's and went to walk out the door, out comes that stuck up girl vet and gives me a lecture on how it is the LAW that every dog has to be seen blah, blah, blah and I wouldn't get my drugs, so Ilet rip!!!! I told her I HAD GOT MY DRUGS YESTERDAY, and I myself had made this appointment just to comply with the law even though I didn't really have to coz there's nothing wrong withmy dog! Again she goes on and on and on (bit like I'm doing here! Lol!) about how the dog has to be seen otherwise I won't get my drugs, so again I said I really didn't care coz I had enough drugs for another 3 months anyways WHICH I GOT YESTERDAY, but what I DO CARE about is the fact that she found time to see another client who had an appointment ten minutes AFTER mine and yet she had fobbed me off with another vet who was dealing with an emergency and I had been told they didn't know how long I would have to wait?????
Now correct me if I'm wrong here, BUT, the dog that went in front of me had to have stitches out which only took 5 mins. and considering mine was just a quick once over with Georgie, what's the bl**dy difference then, why couldn't she have seen me first when she knew mine would be quick?????? GRRRRRRR
I noticed they had a Complaints Section on the big board of surgeons etc. so I'm going to write a letter of complaint about this,and I'm going to change my vet TODAY coz I don't like being treated like this even if they are a 5-star hospital!!!! I'm bl**dy livid, I was shaking with rage when I dragged poor old Georgie out of there whilst she was still going off on one at me!!!!!!!
Phew! That's better