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Location: Cheshire
Joined: Apr 2005
Posts: 3,387
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i hate certain people....
like people who dont tell you whats what!!
just a small rant....
my less than a year old computer died more than 3 weeks ago... had to be sent off for repairs... they said it should be back within 14 working days.... im still waiting
(but what they didnt say was upto 14 working days - depending on parts!!!)
rung them at least twice a week - last time was wed this week who the guy said "seeing as i had been waiting so long, the call centre peeps would email the wordshop and ask them how long it would be,...." well shouldnt this have been done weeks ago?!
rung them just now ready to bo**ock them... they said they are still waiting for parts etc... the summetboard (powerboard or summet) and you couldn have the decency to ring me and tell me where you are upto withit/????
the guy in my opnion sounded like he was beign really short with me sooooo....
i used the words "i know its not your fault but....." felt slightly better after my mild rant to him!
so they then tell me if its been over 6 weeks im entitled to another computer - well ya know what - all my stuffs on that one i kinda need it back!!!!
eugh some people - ive a good mind to ask for them to return the computer and ask this guy i know to fix it - but then that would cost me money as atm they are doing it free (insured and under warranty).......arghhhh
what else can i do???? they advised me to ring back next thurs - i think not - phoncall everyday until i get a better response and apology......
sorry for the rant - feeel slightly better.....