Originally Posted by
jackiew
sorry it is a bit long, want advice at the end
well as some of you know i have a condition called IBH (intercranial benign hypertension) Pressure in my head,
well over the last week it has been getting really bad,saturday was so bad i could not hardly see had not eaten for 3 days and was walking like i had had 20 pints of strong beer, so off we go to A&E, booked in at 8AM saw the triage nurse who thought i was making a fuss over nothing!!!
made me sit in the waiting room till 10.40AM sweating, being sick and almost passing out!!
got called through to the bays and sat on a chair, when the doctor came to see me i almost passed out so they finally got me a bed to lay on, after explaining to the doctor what i have and what has been going on she admitted me and got me a bed on the medical assessment ward, we got to the ward and they were lovely, two nice doctors came and spoke to me and agreed i was very poorly and needed a lumber puncture under xray conditions (need them under xray conditions as i have had so many and my back is a bit messed up from them) then they gave me some morphine and i feel asleep, hubby went home to get me some night clothes and washstuff
could not faul the staff on this ward they were lovely, put me in a quiet bay with only one other person, so there was no noise, and also kept all the lights out cos of my eyes, really thoughtful nice staff.
then another doctor came and said they do not do LP's under xray conditons in the hospital and why do i need them, i explained why and what my neurologist had said and he moaned and said well you will have a long wait cos you will have to be transferred to the Walton Centre
i didnt mind the wait as it is the only way to get into the Walton centre, they do not have a A&E as such.
so i fell asleep again, hubby came and went and asleep i was again
Then at 11.30PM i was woken to say they were moving me to a ward, so off i go, got to the ward i was put in corner and all the lights were off as it was late, the nurse came and took my blood pressure and i went to sleep, only to be woken by someone shouting!! it really hurt my head and i started crying, the nurse tutted at me and went about her duties, now i was burning up and needed a fan, they got me one but it didnt work very well, i told the nurse and she said oh just make do!!
well 6AM came and OMG!! felt like i was in hell, they nurses put all the lights on, so i shut my curtains, then they started to talk to my ward companions (elderly ladies) now nothing against elderly ladies but their hearing is abit low so all the nurses were shouting!!!
well i was in tears, and the nurse opened my curtains and said "whats up with you??" i asked her to close the curtains and she said well it is daytime, when i asked her if she knew of my condition she replyed "yes you have a headache"
well that was it, i rang my hubby and told him to get me out of their, he rang and complained and they said they would get me a pair of earplugs and face mask
well i left the hospital very ill yesterday and am now at home awaiting to go into the Walton centre for my LP under xray conditions
am still really poorly but feel i cannot let this drop
we complained to the hospital who were not interested
do any of you know of an independant body that i can complain too as i am not gonna let it go, not this time (this is the 2nd time they have treated me this way over my condition)