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melsgems
Dogsey Veteran
melsgems is offline  
Location: Spalding, Lincs
Joined: Sep 2007
Posts: 2,888
Female 
 
17-10-2007, 12:10 PM

talk talk interenet help please

I am using talk talk ISP on a wireless modem. In the past week I have really struggled to get it to connect. I have very good to excellent signal from my modem and it is running at its best speed but it still keeps dropping the connection, I am forever doing repair on it in the hope that it gives me 5 mins.

I phoned the help desk at an extortionate cost they say no probs their end they then said I had to phone the wireless help desk (after 10 mins on the wrong helpline) which would cost £25 for a year of help

I am considering ditching them but until then does any body have any advise?

A frustrated Mel x
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dee5dee
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dee5dee is offline  
Location: manchester uk
Joined: Dec 2006
Posts: 14
Female 
 
21-10-2007, 04:05 PM
i've also had a few problems with the modem on talktalk but this only happened since changing to vista operating system,if you have your phone bill as well as broadband why not try this number (0870 087 3527 )and whats more it free to call it sorted out all my issues,fair enough you go though lots of choices but it well worth it.Goodluck.
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wufflehoond
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wufflehoond is offline  
Location: xxxxx, UK
Joined: Jul 2005
Posts: 18,958
Female 
 
21-10-2007, 05:14 PM
Have you got Sky as well? We've had problems with the wireless modem dropping the internet when sky dials in. Not with Talk Talk though.
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