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Paul G.
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Location: West Hertfordshire
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26-09-2006, 11:45 AM

M&S Problem Solver

If you have any difficulties with M&S, phone AXA on 01473 205926 and speak to Alistair Marks.
My problem went on for two months, then I contacted him and it was sorted it in less than an hour. You've never seen M&S move so fast !
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hectorsmum
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Location: Derbyshire.....the walking county
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26-09-2006, 12:45 PM
Originally Posted by Paul G. View Post
If you have any difficulties with M&S, phone AXA on 01473 205926 and speak to Alistair Marks.
My problem went on for two months, then I contacted him and it was sorted it in less than an hour. You've never seen M&S move so fast !
well done!

i hope M&S grovelled
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lovezois
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26-09-2006, 03:10 PM
So glad you got it sorted out, just have to say though Alastair MARKS is he a partner in the company lol
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Inca
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30-09-2006, 11:08 AM
that number you posted is a dead line
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Paul G.
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01-10-2006, 07:36 PM
Originally Posted by Inca View Post
that number you posted is a dead line
Perhaps I typed it wrongly, Try :-
Customer Care
AXA Insurance
Civic Drive
Ipswich IP1 2AN
or e-mail :-
customercare@axa-insurance.co.uk
or phone :-
01473 205926
or fax :-
01473 205101
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Inca
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01-10-2006, 07:38 PM
thanks Paul
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maplecottage
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02-10-2006, 07:06 PM
Tried M&S CS number and got it to ring but options 2-6 didn't work, and cut me off. Tried option one and got through to a person who said sorry you have to ring the main number....but it doesn't work

Anyway finally they got their phone lines sorted and managed to get through to cancel our insurance with them - they doubled their premium, even though we didn't claim.
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