register for free
View our sister sites
Our sister sites
Our sister sites
Our sister sites
Dogsey Veteran
Fudgeley is offline  
Location: Warrington UK
Joined: Nov 2006
Posts: 9,929
12-04-2012, 02:39 PM

Virgin versus SKY?

We are thinking of changing from SKY to Virgin Media.We have been offered a great package and have been having internet problems with Sky.We will have the TV/Broadband combination.

I am particularly interested in customer service experience and repair/maintenance....I notice that after warrantee Sky is 65 a visit and Virgin continues to provide repair etc...

I am also after experiences on broadband performance etc....

Thanks in advance.
Reply With Quote
Dogsey Veteran
madmare is offline  
Location: Essex UK
Joined: May 2006
Posts: 6,949
13-04-2012, 06:47 AM
I cannot offer any advice as I am with Sky and don't have a clue about Virgin. I will be very interested in everyones views though.
Reply With Quote
Carole is offline  
Location: Scotland UK
Joined: Apr 2004
Posts: 45,019
Female  Diamond Supporter 
13-04-2012, 06:52 AM
We have had Virgin for years and not really had any big problems with them. Any repairs are usually done within a day or two at a time that suits me.

Broadband is great if its the cable broadband you are looking at. We have multiple pcs, ps3, xbox and phones etc and it all runs well with no complaints about the speed.

This is a test run this morning and its usually the same whatever time of day I test it at.

Reply With Quote
Dogsey Senior
tattoogirl73 is offline  
Location: south yorkshire
Joined: Mar 2011
Posts: 587
13-04-2012, 07:05 AM
we were on virgin until we moved houses, and never had any problems with it. if we did need to call them out, they were normally out the next day to sort it out. i would have happily stayed with them but they don't provide service in the area that i live now
Reply With Quote
Dogsey Junior
Harleygjc is offline  
Location: Somerset UK
Joined: Mar 2009
Posts: 124
19-04-2012, 11:54 AM
Avoid virmin adsl like the plague, the service it utter rubbish, if you take a look at their forums you'll see hundreds of complaints about em, I left virmin last year due to speeds so slow I could die of old age waiting! I hear the sky as also fairly bad but never used their bb so not sure for certain.

I'm using talktalk for bb and so far I've had zero problems with them, virmin adsl was .89mb download talktalk is 13.89mb dowload on the same line! if your going cable with virmin they are better! but the adsl just avoid!!
Reply With Quote
Azz is offline  
Location: South Wales, UK
Joined: Mar 2005
Posts: 18,570
19-04-2012, 01:10 PM
I would avoid their broadband through telephone line (ADSL) too, but their broadband through cable is meant to be really good - Carole's speeds are excellent!

Here are my speeds with Sky:

If Virgin (cable) was available around here, I'd probably get it
Reply With Quote
Dogsey Veteran
Borderdawn is offline  
Location: uk
Joined: Mar 2005
Posts: 18,552
19-04-2012, 01:59 PM
I was with sky for ages, they are pretty rubbish when things go wrong. Virgin broadband through cable is excellent. Not had any BB problems so cannot comment on that (which is good) but had one virgin tv box problem, they came the following day and replaced no issue.

Date Download Speed Upload Speed
Today 15:00 9731 kbps (1.22MB/s) 1031 kbps (129kB/s)
Reply With Quote
Dogsey Veteran
Jet&Copper is offline  
Location: Scotland
Joined: Jun 2011
Posts: 2,600
19-04-2012, 02:02 PM
I cannot get Virgin here, so I'm stuck with Sky, but I would definitely prefer Virgin, Sky's customer service is a joke
Reply With Quote
Dogsey Senior
kazer is offline  
Location: Manchester, England
Joined: May 2009
Posts: 566
19-04-2012, 08:37 PM
We've been with virgin for years and no problems with the tv or broadband speeds.
Reply With Quote
Dogsey Veteran
EmmiS is offline  
Location: LDN
Joined: Nov 2011
Posts: 1,680
20-04-2012, 09:44 AM
I'm on virgin and don't have much good to say about them! VERY slow.
Reply With Quote
Page 1 of 2 1 2 >

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
Thread Tools

Similar Threads
Thread Thread Starter Forum Replies Last Post
Jimmi versus cat - round two Bitkin General Dog Chat 4 30-04-2010 09:41 PM
handstripping versus clipping colliemadwoman Dog Health 6 15-12-2009 10:46 AM
Photo pup versus kavik rosegallagher General Dog Chat 8 26-03-2009 10:37 AM
the McCartneys versus the Fur Trade Toby General Dog Chat 57 22-04-2006 10:22 PM
Syn-Flex versus Flexicose? Hevvur Dog Health 7 10-03-2006 09:28 PM

© Copyright 2016, Dogsey   Contact Us - Dogsey - Top Contact us | Archive | Privacy | Terms of use | Top