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Location: England
Joined: Apr 2004
Posts: 12,940
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Originally Posted by
Losos
Kazz - It drives me nuts as well. Everyone who you speak to on the phone now wants loads of personal information before they will talk to you. Full name, post code, house name, wife name, etc. etc. Normally you could bypass a lot of this by just turning up at the hospital, but in the present Covid19 pandemic you can't do that so poor Griff is suffering, it's not right.
100% correct. There has to be a way to not so much complain as obviously policies in place. But surely someone should be able to say something.