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Location: xxxxx, UK
Joined: Jul 2005
Posts: 18,958
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31-05-2009, 09:06 AM
Originally Posted by Losos 
They are hoping this will stop you taking the matter higher up
Personally I would still write those letters, nothing will change unless the top management know about the problems and there's only two ways that can happen, either (a) the customers tell them or (b) the staff do.In Britain not many people are willing to take the time to do (a) and in this case (b) seems unlikely too
ETA:-
Just had a thought, you could try to find 'Artie' and get him to have a word with the store management
OK I'm outa here
LOL about 'Artie'
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Location: xxxxx, UK
Joined: Jul 2005
Posts: 18,958
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31-05-2009, 07:24 PM
Originally Posted by random
I'm glad you have something back but I wouldn't rest 'til you have it all the greedy swines they are, it's like losing a penny to them!
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