Which? Recommended Provider - Broadband Services 2012 Plusnet's broadband service has been given a four star rating for "value for money", "connection reliability", "customer service" and "technical support" and been named as a Which? Recommended Provider. Which? Recommended Providers must score well for customer service, ease of set up, connection speed, reliability and technical support and receive an overall score of 70% in their consumer survey. We also topped the Which? consumer satisfaction survey for its superfast broadband services with a 84% customer satisfaction score. Plusnet's fibre service was a top performer with 84% overall customer satisfaction in what is the first time Which? has reported on satisfaction with superfast broadband. Close to 1,000 Plusnet customers were questioned in the survey and gave Plusnet 's broadband service an overall score of 74% - an increase of two percent from the last survey conducted in June 2011.

They only seem to do limited use packages. 60 gig might sound good when it`s one PC, but when you`ve got a gamer in the house as well it`s nothing......
What happens when you exceed your downloads? Do they cut you off or charge you? I can`t find that anywhere on their website.

They only seem to do limited use packages. 60 gig might sound good when it`s one PC, but when you`ve got a gamer in the house as well it`s nothing......
What happens when you exceed your downloads? Do they cut you off or charge you? I can`t find that anywhere on their website.