Well, I'm actually guessing there Hali, because a few years ago I seemed to be forever doing them for Dave with bad payers, and it always cost £30 a go back then, so I stuck another tenner on it thinking since everything else has gone up this would have to??? It MIGHT still be £30 and they haven't changed it for a few years though? As you say, if she wins, which she would, then she'd get her costs back anyways?

Yes Twiglet, as Hali says, give her hell, make her quivver in her boots, let her know you're taking the matter further even if you don't! They might be a couple of con merchants who do this all the time. They might even go so far as to "borrow" the puppies from a friend who's poor dog has to spit them out time after time too!!! Grrrr. I detest people like this. This is classed as "fraud". If you pay a deposit for something and the something disappears, then you get your deposit BACK everytime!!! Maybe speak to the police about it (yeah I know, but they might have some advice for you?). Good luck and please let us know!