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dog_geek
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04-07-2011, 08:48 PM
Originally Posted by Krusewalker View Post
I agree, its all very strange.
Thank you all for yur feedback, you have all reaffirmed what I wrote in a letter.

My mother took her adolescent rescue cairn x to a puppy class.
The next class is adults.
The adult dogs hang around in the car park and/or the foyer waiting for the pups to finish up and come out.
One regular (dog friendly dog) even roamed around off lead.

Anyways, several weeks into the adult class a new dog had been invited.
They had not met this man nor dog, he had told them by phone it was a large rescue dog that had problems with other dogs. He was told just to turn up the following week for socialisation in the adult class.

He arrived early that week and just walked into the hall whilst the puppy class was still running. He was an elderly man with a large staffy X that was excessively straining at its collar and off it front legs at the sight of the pups.
The pups were spooked and alarm barked at him.
The 2 trainers asked him to go back outside.
This is the car park where the other adult dogs were waiting.
10 minutes later the pups left, the dog was still straining at his collar when they came outside, the collar snapped.
This dog got hold of my mum's cairn and latched on.
My step dad, the owners, another dog owner, and a lady fought this dog off including throwing water at it.
They got him free, my step dad picked up their dog, this dog leaped up and latched on again.
My mum's cairn recieved 5 puncture wounds .

Neither trainer came outside during the commotion until the very end, when one lady came outside.
She was stunned into inaction. She stated as she couldnt see the wounds beneath the fur and the vet was closed, my mum should take her home and bathe her wounds in salt water!

I wrote a letter of complaint asking why they do not operate like a normal professional dog training club.
I even raidsed points of common sense.'
And asked the following:

Why they do not have a pre class information gathering and assessment procedure - as in no forms filling, no prior meeting of problem dogs, no full name and address.

Why they train dogs in good obedience skills but then let them undo all the work as they are leaving!

Why their arent any H & S guidelines given to clients?
For example, when this chap was invited with his dog aggressive dog why wasnt he told to wait in his car until collected?

Why dont trainers go outside to supervise stuff?

Why when both trainers saw the dog was aggressive inside the hall he was left to go outside by himself with no guidance or supervision?

Why none of the trainers phoned my mum to find out how her dog was? Why was she told they will "consider" contacting the owner (whose full details they didnt have!) once they have a committee meeting in the next couple of weeks!

Why when my mum kept calling her committee contact for a whole week she was told this lady was poorly and couldnt come to phone, but instead of being forwarded to the chairman, was left dealing with the husband of the poorly committee memeber, whom isnt even connected to the club?
And why was he obstructive and unhelpful.


And many more questions.

The letter back did not answer one question.
However, they mentioned they arent professional as they are unpaid volunteers!
And they arent liable as their insurance doesnt cover the car park!
But they said my mum's dog would be welcome back, as they can assure her that the incident has been taken seriously, they had a committe meeting, lessons have been learned, so they can assure my mum it would never happen again.
However, they have repeatedly failed to tell my mum what these lessons and new procedures are.....except....wait for it....they have a "dangerous dogs policy" now.
And this policy is.......
..........wait for it.......we dont take dogs from rescues anymore!
My mum replied her dog was from a rescue!
They replied she was from the RSPCA, they are different!
And that is why you go and observe a class at least once without your dog before you enrol!

Im sorry to hear about your mums cairn terrier, I hope it doesnt put her off training elsewhere.
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majuka
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04-07-2011, 08:53 PM
That is dreadful

I hope that your mum's dog has recovered, both physically and emotionally and that your mum and step dad are getting over the incident, it must be terrifying to have that happen to your dog

I am just appalled that neither of the trainers tried to help. No wonder they are being so evasive in relation to your questions
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mishflynn
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05-07-2011, 06:27 AM
I think it was a accident pure & simple. Clubs are run like this allover the country. Common sense must prevail people must be responsible for their own dogs.Dogs do mix together at Clubs & outside clubs.( & in other places in outside club situations)



Dogs are dogs.

& if anything the Fault is with a faulty collar & the owner. Not the club.
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Krusewalker
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05-07-2011, 07:18 AM
Originally Posted by mishflynn View Post
I think it was a accident pure & simple. Clubs are run like this allover the country. Common sense must prevail people must be responsible for their own dogs.Dogs do mix together at Clubs & outside clubs.( & in other places in outside club situations)



Dogs are dogs.

& if anything the Fault is with a faulty collar & the owner. Not the club.
Of course it was a faulty collar - in which case, if the trainers saw a dog aggressive dog with a faulty collar and old man not strong enough to handle dog, how come they sent him outside to mix with other dogs and then sent vulnerable pups outside to mix with him as well?

Of course it was an 'accident' - as someone else on the thread said, an accident waiting to happen.

Of course the owner has responsibility, but if you understood the nature of his situation, you would understand he had been put in a position he should never have been put in by several irresponsible people (lonely old man : rescue plus club).

And the the club set the 'accident' in motion by not having a whole list of multi dog workplace procedures typical and characteristic of clubs throughout the country.
If the club had followed the simple procedures that everyone has mentioned on this thread, procedures which SmokeyBear would state follow H & S Risk Assessment conclusions, and which C & D and many many people i have told about this whom know nothing about dogs would label 'common sense', they could have predicted the likelihood of this 'accident' occurring and thus avoided it in advance by having set procedures normal and standard for clubs throughout the country.

And as many people in real life, including the vet that treated my mums dog, and people on this thread, have said, why on earth is such a dog being 'trained' inside a group?
Being a dog trainer myself, i had ask how that helps this dog and his problems?

Not to mention the terrible way my mum was treated after the event, the wholly inappropriate 'medical advice' given, and rediculous notion it only all comes down to it being a 'rescue dog'

And of course the basic truth: if you are a dog trainer, what is the point of training dogs only to then switch off the second the class is finished and let them behave anyway old way they like on the way out.
We all know one of the main complaints owners make is the dog is great in class but terrible the rest of the week out and about.
The trainer replies (rightly) its their fault for not practising.
Why would they think to practice if the trainer cannot even encourage and advise them to put what they have just learnt into practice as they leave the premises?
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mishflynn
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05-07-2011, 07:35 AM
Blah blah blah.

Its life, Stop stiring up trouble for other people.

Did you have these concerns BEFORE your mother went to the club?
Perhaps YOU should have done a H&S check on the club before you allowed your mother to attend
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mishflynn
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05-07-2011, 07:58 AM
Originally Posted by Krusewalker View Post
I agree, its all very strange.
Thank you all for yur feedback, you have all reaffirmed what I wrote in a letter.

My mother took her adolescent rescue cairn x to a puppy class.
The next class is adults.
The adult dogs hang around in the car park and/or the foyer waiting for the pups to finish up and come out.
One regular (dog friendly dog) even roamed around off lead.

part from the off lead dog, what is wrong with this?

Anyways, several weeks into the adult class a new dog had been invited.
They had not met this man nor dog, he had told them by phone it was a large rescue dog that had problems with other dogs. He was told just to turn up the following week for socialisation in the adult class.

It depends on WHAT the man has told them with regards to the dog. How agrressive did he say it was? Problems with other dogs does not mean that it is aggressive, So are you sure about of what is actually said? If so how are you sure?

He arrived early that week and just walked into the hall whilst the puppy class was still running. He was an elderly man with a large staffy X that was excessively straining at its collar and off it front legs at the sight of the pups.

The pups were spooked and alarm barked at him.
The 2 trainers asked him to go back outside.

Would have thought that was sensible? tbh?
This is the car park where the other adult dogs were waiting.

Wat happened then, did the regulars help him ? Did the dog calm down,
10 minutes later the pups left, the dog was still straining at his collar when they came outside, the collar snapped.
This dog got hold of my mum's cairn and latched on.

Fault of collar owner, not club

My step dad, the owners, another dog owner, and a lady fought this dog off including throwing water at it.
They got him free, my step dad picked up their dog, this dog leaped up and latched on again.
My mum's cairn recieved 5 puncture wounds .

Was the staffie not restrained then? it was got off he other dog & was FREE to have ago again?Again i cant see how this was the clubs fault, it had nothing to do with the club at this point

Neither trainer came outside during the commotion until the very end, when one lady came outside.
She was stunned into inaction. She stated as she couldnt see the wounds beneath the fur and the vet was closed, my mum should take her home and bathe her wounds in salt water!

what more could she do? it was finished by then? bathing wounds is always sound advice imo. I guess the Trainers were training. Did anyone go INTO the hall to ask for help during the fight?

I wrote a letter of complaint asking why they do not operate like a normal professional dog training club.
I even raidsed points of common sense.'
And asked the following:

Why they do not have a pre class information gathering and assessment procedure - as in no forms filling, no prior meeting of problem dogs, no full name and address.

Are they running a behavioural service or Pet dog training?

Why they train dogs in good obedience skills but then let them undo all the work as they are leaving!

Huh? this dog had not yet attended classes?

Why their arent any H & S guidelines given to clients?
For example, when this chap was invited with his dog aggressive dog why wasnt he told to wait in his car until collected?

Again, How do you know what he was told , or what he had told the club?

Why dont trainers go outside to supervise stuff?

Because they are training dogs inside?

Why when both trainers saw the dog was aggressive inside the hall he was left to go outside by himself with no guidance or supervision?

And? his lesson hadnt started yet

Why none of the trainers phoned my mum to find out how her dog was? Why was she told they will "consider" contacting the owner (whose full details they didnt have!) once they have a committee meeting in the next couple of weeks!

Didnt really need to did ythey with you on the case

Why when my mum kept calling her committee contact for a whole week she was told this lady was poorly and couldnt come to phone, but instead of being forwarded to the chairman, was left dealing with the husband of the poorly committee memeber, whom isnt even connected to the club?
And why was he obstructive and unhelpful.

who knows, could be many reasons


And many more questions.

The letter back did not answer one question.
However, they mentioned they arent professional as they are unpaid volunteers!
And they arent liable as their insurance doesnt cover the car park!

I dont think they would be liable anyway
But they said my mum's dog would be welcome back, as they can assure her that the incident has been taken seriously, they had a committe meeting, lessons have been learned, so they can assure my mum it would never happen again.

There we are then!
However, they have repeatedly failed to tell my mum what these lessons and new procedures are.....except....wait for it....they have a "dangerous dogs policy" now.
And this policy is.......
..........wait for it.......we dont take dogs from rescues anymore!

Great then, thats what your interferance has gained
My mum replied her dog was from a rescue!
They replied she was from the RSPCA, they are different!
Why dont you go & offer your help , instead of harressment? Unpaid of course.

I cant believe what a stirrer you are.

It was a accident, if you want to do something to HELP , do so with your time. Put your "money /time" where your mouth is . If you want someone to blame, then its on the Staffies owner (god help him with you on his back)
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Krusewalker
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05-07-2011, 08:01 AM
Originally Posted by mishflynn View Post
Blah blah blah.

Its life, Stop stiring up trouble for other people.

Did you have these concerns BEFORE your mother went to the club?
Perhaps YOU should have done a H&S check on the club before you allowed your mother to attend
Ok. Righto. I did wonder if you are coming from a place other than objective analysis of a dog trainer.

However, you raise some fair questions, I respect with answers.
I live the other side of the country to my mum, I did advise her fullly, and the club has been going since 1978, the 2 ladies whom ran the class have been teaching for 15 years, and they run the KC Good citizen scheme.

All my friends whom no nothing about dogs can easily see the set up was poor and thus its no surprise such an incident occurred, i would imagine a dog trainer with inside knowledge can see it is poor as well, not least from the point of view it actually doesnt offer good dog training, as I explained in my post above which I edited.
I think if the club were running Girl Guides, for example, and a similar situation occurred due to lack of procedures, people would also point out the responsibility of the organisation.

I suppose you could accuse me of stirring up trouble.
If you accepted that logic as reporting and criticising and judging upon someone else's big mistake.
In which case, in life, we would all be "stirring up trouble". For example, many of us would be stirring up trouble for the police force at present, due to our comments regarding their negligence over dogs dying inside hot cars.

But thank you for your input and welcome back to the forum mishflynn.
I hope you had a fantasic break and all is well in your life and business.
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mishflynn
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05-07-2011, 08:11 AM
This is what "CLUBS" are like.

I dont run a club. I think its not a good situation for dogs to learn in. But thats beside the point.

But i still cant see what the club has done wrong. Owners MUST be responsible for their own dogs.
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ClaireandDaisy
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05-07-2011, 08:31 AM
The only action they can take will be against the gentleman who owned the aggressor dog. But since it was accidental (collar broke) would it not be better to just ask him to pay vet bills.
S**t happens, you know?
The man with the challenging dog had come for help, not for a fight.
Find another club for the parents dog?
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mishflynn
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05-07-2011, 08:53 AM
Originally Posted by Krusewalker View Post
Someone i know has these plans for their club:
1. When someone wants to join, just have a quick chat on the phone, just take their phone number.
They dont need to complete any paperwork - owner address, dog history and temperament etc - until the first class.

2. The hall only has one door leading to a foyer leading to the hall. So the dogs leaving can go thru the foyer and the doorway at the same time as the dogs arriving for the next class.

3. As the insurance only covers inside the hall, the 2 trainers have decided to remain inside the hall only, so will leave the dogs and owners to take care of themseves out in the foyer, doorway and car park.

4. And because the car park for the hall doesnt come under their club insurance, they do not need to set any guidelines for dogs or owners whilst using it. Again, this is down to owners.

5. Dog aggressive or other aggressive dogs are welcome in class.

What do you think?
Someone i know has these plans for their club:

This is why your posts are soooo dodgey.

Someone YOU know, has these plans for a club??????

No someone you dont know already "seems" to run a club like this would be more accurate.

I always feel like you are trying to appear smart or clever? manipulate dogsey members ? Why?
Why twist the truth on the first line of your post?
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