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Location: Bristol UK
Joined: May 2004
Posts: 6,073
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Mine took 4 working days which isn't bad, but like I said on the other thread, for some reason Bella's eye test results weren't on the puppy documents, so when I queried it they said they hadn't received the original documents....I had to e-mail them a copy, which they then put on Bella's KC registration, they did finally say that I could have the puppy documents re-printed free of charge if I wanted, but at least now her eye tests are registered against her, when the new owners change ownership, they will all come back correct.