|
Location: March, Cambridgeshire.
Joined: Jul 2005
Posts: 35,275
|
|
Why is my life so complicated ? Sorry long post.
As some of you know Mum had another fall 9 weeks ago quite a bad one been in Hospital and rehab for 8 weeks, went home Monday.
Well her boiler had been playing up for ages and we had all told her to get it replaced but she wouldn't , so of course while she was in hospital it went wrong again her heating is left on low so the pipes do not freeze. I got the job of sorting it out and getting quotes for a new one which I did and was sold a good boiler but it had to have a digistat as I was told they do not do hard wire thermostats anymore and if she had a problem she just had to ring anytime and they would be out to sort out her problems unlike some other Companies.
I have been arguing with them over installation times as I was promised a 7 day installation and only got it after fighting with them and nearly having a nervous break down over it all. Problem solved you think, oh noooooo !!! on Monday Mum comes home heating all working then at 8.30pm it goes off Gorden had programmed it or so he thought for 6.00 am start and 10.00pm switch off.
BIL went round to try to sort it and couldn't so Tuesday when I arrive I have to phone the company and then the makers of the stat to try to re-programme and we then are told there is a fault with it, so have to fight tooth and nail to get a new one next day problem sorted you think like I did but once again another problem. It had so we thought been programmed for the times we asked and the Engineers say it was, but in the early hours it was on and was so hot Mum had to get up to open all the windows and had another fall not a bad one thank goodness.
Have been on to them again today they won't send any one around they think it can be sorted by the phone and re-programming so Nephew is going for me and is going to ring them to get talked through how to do it and hopefully it will all be ok.
I am now waiting to see if they will go and and change it to a hard wire stat which apparently are still available. After much arguing stressing Ollie out because I was getting stressed out and having to come off the phone because I was about to F&B at them, fingers crossed for me this all works out and I can start to lead an easy life.
I am letting my two Brothers know after this is sorted that if anything else goes wrong in the house do not inform me as I am not going to take responsibility for anything going wrong anymore, Gill knows and agrees with me 100%.
Sorry for the long post and well done if you have got this far, this is part of the reason I haven't been taking part and replying to others threads at the moment as I have once again had so much on my plate.
Thanks for listening to me moaning.