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Nippy
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Nippy is offline  
Location: South Devon
Joined: Jan 2006
Posts: 22,394
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24-10-2013, 05:45 PM

Help please all you clever clogs :)

I have had an email from my SiL this afternoon with a document attached.
What ever I try I cannot open it, WHY?!! What am I doing wrong, HELP!

ps I could always open them on Windows 7 Lol
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Malka
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24-10-2013, 05:55 PM
Is THIS any good?

I will have a look for something else if that is no help - I am staying on W7 so cannot help except by my friend Google...
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Lacey10
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24-10-2013, 05:55 PM
I asked my 13 year old,Leah She would like to know and I quote" what is it saying when you try to open it?....if anything
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Nippy
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24-10-2013, 06:21 PM
Eileen it says do I want to, open, save or open and save the document.
Whatever I click, the screen flashes and continues to show the same question

Malka that is as clear as mud. My PC doesn't seem to have the same icons and I don't understand the analogies with Tupperware and garages

If Pat is reading this stop laughing
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Malka
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24-10-2013, 06:29 PM
Forget Tupperware and garages and icons and start from...
  1. Click the word File on the program’s menu bar, that row of staid words along the program’s top.
    If your program hides its menu bar, pressing the Alt key often reveals it.
    Still no menu bar? Then your program might have a Ribbon, a thick strip of multicolored icons along the window’s top. If you spot the Ribbon, click the tab or button in its leftmost corner to let the File menu tumble down.
  2. When the File menu drops down, choose Open.
    Windows gives you a sense of déjà vu with the Open window: It looks (and works) just like your Documents library.
And if you get no further with that, then please do not shoot me 'cos I is only de messenger.
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