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Location: West Sussex UK
Joined: Jan 2010
Posts: 2,044
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I have exactly the same problem with my rescue lab. She used to be a lot worse with strangers anywhere but now it's only around the house & garden & sometimes if people walk too near the car when it's stationary. She only barks at them & wouldn't do anything other than bark but I appreciate that this can still be scary for someone not used to dogs so I make sure she's on a lead going out to the car & when I come home. She'll also bark at the neighbours if she sees or hears them in their garden.
To be honest, I've not really done much about this as I can usually avoid people & prevent the barking & I'm so pleased with the huge improvements she's made everywhere else. I don't need to have her on a lead anywhere else & her recall is fantastic ~ even in mid-chase after a pheasant
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If you want to help your dog cope with strangers in the communal areas around your flat, I think the best way to do it would be to enlist the help of friends/neighbours/relatives. If you can choose a relatively quiet time & set it up so that your dog only meets "nice" people here that are armed with treats & are happy to spend 5 mins or so, maybe a couple of times a day, then perhaps introduce your dog at these times. Don't let them meet you head on or appear suddenly round a corner. Have them standing or sitting where your dog can see them, & approach slowly & quietly, perhaps ask them to hold out a treat & speak quietly to encourage your dog over for the treat. If your dog is into toys, could they have a favourite toy? Make sure that their body language is non-threatening, don't let them reach out to stroke or touch your dog, just offer a treat or toy. If you can spend a few mins chatting to them, & see if your dog can cope with this by making it a pleasant & positive experience.
I had some success with the neighbours by giving them a bag of gravy bones & if they went into the garden & my dogs barked, they would just look over the fence, ask the dogs to sit (which so surprised the dogs that someone knew their names & was talking to them!) that they immediately stopped barking so the neighbours could chuck a gravy bone over the fence. Within a few days the dogs would eagerly put their paws up to the fence & wait for a biscuit every time they heard their back door open. Unfortunately these nice neighbours moved a few weeks ago & I've not had a chance to speak to the new neighbours so I'll probably have to start the whole exercise again ~ but hopefully it should come pretty quickly to the dogs second time round.