A distraught pet owner has told how her dog died after she became overheated during a grooming session at PetSmart.
Cindi Tousel took her dog Gracie to PetSmart in Mentor, Ohio, last Saturday.
The dog, a six-year-old Newfoundland had been groomed at that branch for several years, but when she arrived Tousel was told that her dog's usual groomer was away on holiday.
Tousel said when she found out that a new groomer had to carry out the appointment she conducted a short interview to make sure that her dog Gracies would be in good hands.
However, just four and a half hours later, PetSmart staff told Tousel to take her dog to an emergency vet.
Tousel said that when she picked up her dog, Gracie was drooling profusely and could not walk.
By the time she got Gracie to the vet, her body temperature had spiked to 109 degrees.
A normal body temperature for a dog is 102 degrees Fahrenheit.
The vet said that overheating was causing Gracie's organs to shut down.
The next day her beloved dog died