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Pets left hungry as smart feeder breaks

Whoops hope none of the owners were on holiday

Owners of smart pet-feeding device Petnet were told to "feed their pets manually" after a server problem stopped the device from working.

Petnet allows owners to schedule and control feeding via a smartphone app.

Adam Simon, an analyst with research company Context, said it was important users "always had a manual back-up" for smart systems.

"Increasingly, people are becoming dependent on these smart objects, and that could become a problem," he said.

"In this case, your pet could be left hungry."

Petnet, which now says all systems are back online, had previously told customers: "We are experiencing some difficulties with one of our third-party services.

"This is currently being investigated, and we will provide you with more information as we receive it from our partners.

"You may experience a loss of scheduled feed and failed remote feedings.

"Please ensure that your pets have been fed manually until we have resolved this issue."
Story: http://www.bbc.co.uk/news/technology-36912992

Your comments and views:
Trouble
Dogsey Veteran
Joined: Feb 2006
Posts: 13,943
Female  Diamond Supporter 
 
28-07-2016, 11:59 AM
Well I guess it only works with kibble and neither my cat or dogs eat kibble so I wouldn't buy one anyway.
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Ms. M
Dogsey Junior
Joined: Jul 2016
Posts: 178
Female 
 
28-07-2016, 12:20 PM
Kibble was good for both of them.
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Gnasher
Dogsey Veteran
Joined: Mar 2006
Posts: 7,911
Female 
 
28-07-2016, 01:08 PM
What a horrendous thought!! I cannot imagine anything much more daft.

Like Trouble I raw feed, but in any case I would not entertain such a device which could so easily go wrong - and has gone wrong, causing many dogs much distress.
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Trouble
Dogsey Veteran
Joined: Feb 2006
Posts: 13,943
Female  Diamond Supporter 
 
28-07-2016, 01:10 PM
Originally Posted by Gnasher View Post
What a horrendous thought!! I cannot imagine anything much more daft.

Like Trouble I raw feed, but in any case I would not entertain such a device which could so easily go wrong - and has gone wrong, causing many dogs much distress.
Well tbf Diesel would gnaw his way in
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Gnasher
Dogsey Veteran
Joined: Mar 2006
Posts: 7,911
Female 
 
28-07-2016, 01:12 PM
Originally Posted by Trouble View Post
Well tbf Diesel would gnaw his way in
I can imagine that with those powerful jaws that staffies have!! Jaws that kill and eat children on a regular basis don't you know!!

To be fair, so would Ben, but my daughter's little chihuahuas would not be able to, nor would any small dog I guess. It defies thinking about really!
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Mandyuk1
Dogsey Veteran
Joined: Jun 2012
Posts: 5,120
Female  Silver Supporter 
 
29-07-2016, 09:36 PM
Be useless for my Rosie- she refuses to eat when we are out the house lol
Rediculous, I'm all for technology but this is just daft - in my opinion
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tawneywolf
Moderator
Joined: Feb 2006
Posts: 23,645
Female  Gold Supporter 
 
29-07-2016, 09:44 PM
Like Trouble and Gnasher I only feed raw, but would never want to use a machine to feed the girls, its a personal thing, I like to know they are eating for a start and they are around me, thats very impersonal feeding by machine.
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CaroleC
Dogsey Senior
Joined: Jan 2013
Posts: 723
Female 
 
29-07-2016, 09:54 PM
I love feeding my dogs. It is one of my real joys in life. I couldn't think of feeding them in such an impersonal way.
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Losos
Dogsey Veteran
Joined: Dec 2006
Posts: 8,882
Male  Silver Supporter 
 
02-08-2016, 09:08 PM
Seeing your dog eat is so important, it's often the first sign that something is wrong. What caring pet owner would want to do this via some electronic gadget
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