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Location: England
Joined: Apr 2004
Posts: 12,916
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25-11-2020, 05:18 PM
Originally Posted by Moyra 
Chris it was someone who said they were Amazon fraud dept and that someone had hacked into my account and bought something for several hundred pounds cannot remember how much and they were in california.
He said two other hackers had also got into my account via my pc and it went on from there. Unbeknown to me he took out a loan of £20k in my name at my bank and he put loads of files on my pc one in particular called Supremo was put on but not installed in my directory but it gave him complete control of my pc and everything. Took me ages to clear
everything out and thanks to TSB fraud they got it sorted but they didn't get him unfortunately so he got away with £19k he took from my account.
I have had to change my log in details and memorable details etc to protect my account. I have also spent quite a bit on AVG programmes to clear everything and make my computer 100% safe.
Good Lord Moyra sounds scary; so he got £19,000 and a £20,000 loan WOW.
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Location: Lincolnshire
Joined: Jun 2006
Posts: 8,942
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25-11-2020, 06:31 PM
Moyra, that's terrible. Will the bank reimburse all the money from your account. It's so bloody scary that these despicable cretins can do things like this
x
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Location: Essex, U.K.
Joined: Jan 2013
Posts: 10,060
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25-11-2020, 07:27 PM
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Location: Lincolnshire
Joined: Jun 2006
Posts: 8,942
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25-11-2020, 10:23 PM
Rule of thumb is never click on a link without checking the source and never give any banking or computer details over the phone without knowing for certain who you are talking to
On saying that, my sister had a similar problem a few years ago after using a cash machine that had been compromised. Fortunately, after a lot of faffing about, the bank sorted it out and she wasn't out of pocket
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