register for free
View our sister sites
Our sister sites
Our sister sites
Our sister sites
Hevvur
Dogsey Veteran
Hevvur is offline  
Location: Preston, Lancashire
Joined: Sep 2004
Posts: 8,648
Female 
 
08-05-2006, 10:07 PM
Dear Miss Parkinson,

You recently ordered a Dyson Party Clean Up Accessory Pack
for 1 GBP from the Tesco.com/Electrical site.

We are very sorry but unfortunately there was a pricing
error on the site, and we are unable to fulfil these orders.
In some instances the products have actually been despatched
and may be received. If this is the case you are welcome to
keep the product and you will be charged at the price at
which you ordered.

If, however, we have cancelled your order your account will
be refunded in due course. Please note that the refund of
1 GBP per unit can take up to 4 weeks to appear on your card
statement.

We are very sorry for any inconvenience this may have caused.

Kind regards,

Tesco Customer Services


Idiots.

I thought if they had sold you it at that price, they have to send them out?

Disgusting that it can take up to 4 weeks for a refund, when it was their error!
Reply With Quote
Inca
Dogsey Veteran
Inca is offline  
Location: sunny south
Joined: May 2004
Posts: 18,200
Female 
 
08-05-2006, 10:09 PM
oh no ....wonder if mine and cc's will arrive OR NOT

PS reminding inca to send CC the money
Reply With Quote
Hevvur
Dogsey Veteran
Hevvur is offline  
Location: Preston, Lancashire
Joined: Sep 2004
Posts: 8,648
Female 
 
08-05-2006, 10:12 PM
I won't get mine

EDIT:
Click on the link in the first post and see how much they should have been!
Lucky ******s whoever gets them!
Reply With Quote
Inca
Dogsey Veteran
Inca is offline  
Location: sunny south
Joined: May 2004
Posts: 18,200
Female 
 
08-05-2006, 10:15 PM
don't know if CC has heard or not ..she orderd mine as i had PC probs that day so any emails will go to her

Reply With Quote
RRmum
Almost a Veteran
RRmum is offline  
Location: South West
Joined: Jan 2006
Posts: 1,391
Female 
 
09-05-2006, 08:50 AM
I got the same e-mail last night - was not happy and so fired off a "disgusted" e-mail to Tesco immediately.

Bit late a week down the line to say they will not sell it to you.
As far as I was concerned I had a contract with them, along with a contract (order) number. If I had bought it in the shop they could not have come to my house a week later to ask for it back. It is their mistake and they should just take it on the chin. They are a big organisation and this does not really do any good for customer relations.

It is a shame it does not work the other way - say if they had not given me enough change - I could not go back a week later and demand that they correct it!!
Reply With Quote
Inca
Dogsey Veteran
Inca is offline  
Location: sunny south
Joined: May 2004
Posts: 18,200
Female 
 
09-05-2006, 08:56 AM
is the info still on your tesco account ??
Reply With Quote
griff
Dogsey Veteran
griff is offline  
Joined: Feb 2005
Posts: 14,916
Female 
 
09-05-2006, 09:18 AM
i went to order one but couldn't get one went to look a few days ago and they are meant to cost £24.99 trust me to miss out i hope you all manage to get yours chekky gits trying to cancel the orders
Reply With Quote
Hevvur
Dogsey Veteran
Hevvur is offline  
Location: Preston, Lancashire
Joined: Sep 2004
Posts: 8,648
Female 
 
09-05-2006, 09:32 AM
Originally Posted by RRmum
Bit late a week down the line to say they will not sell it to you.
As far as I was concerned I had a contract with them, along with a contract (order) number. If I had bought it in the shop they could not have come to my house a week later to ask for it back. It is their mistake and they should just take it on the chin. They are a big organisation and this does not really do any good for customer relations.
Thats what I think too!
Reply With Quote
Hevvur
Dogsey Veteran
Hevvur is offline  
Location: Preston, Lancashire
Joined: Sep 2004
Posts: 8,648
Female 
 
09-05-2006, 09:38 AM
Originally Posted by Inca
is the info still on your tesco account ??

Yep!
Doesn't say the order has been cancelled, it's still there!
Reply With Quote
RRmum
Almost a Veteran
RRmum is offline  
Location: South West
Joined: Jan 2006
Posts: 1,391
Female 
 
09-05-2006, 03:14 PM
Mine is still there too!!
Reply With Quote
Reply
Page 2 of 3 < 1 2 3 >


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 


© Copyright 2016, Dogsey   Contact Us - Dogsey - Top Contact us | Archive | Privacy | Terms of use | Top