register for free
View our sister sites
Our sister sites
Our sister sites
Our sister sites
Besoeker
Dogsey Veteran
Besoeker is offline  
Location: Dunstable UK
Joined: Oct 2016
Posts: 1,957
Male 
 
18-08-2018, 12:06 PM

Dog Food Cans

We buy dog food in in cans - 48 at a time delivered to our door. This time all the cans were dented to a greater or lesser degree. This is typical:



It has happened before. My dear wife emailed the company we buy it from. We got a credit of 50%but our aim is to try to stop it happening in the first place. Difficult to see how it happens to so many get dented in one shipment in one box. You'd have to be genius to achieve that..........
Reply With Quote
Dibbythedog
Dogsey Senior
Dibbythedog is offline  
Location: Middlesex
Joined: Oct 2006
Posts: 834
Female 
 
18-08-2018, 10:26 PM
That's shocking . If supermarkets sold cans like that . they'd be out of business.
Reply With Quote
Besoeker
Dogsey Veteran
Besoeker is offline  
Location: Dunstable UK
Joined: Oct 2016
Posts: 1,957
Male 
 
19-08-2018, 12:55 PM
Originally Posted by Dibbythedog View Post
That's shocking . If supermarkets sold cans like that . they'd be out of business.
Well, you just wouldn't buy them.
I don't think it's the seller, I think is the delivery company. Yodel in this case.
Reply With Quote
CaroleC
Dogsey Senior
CaroleC is offline  
Location: Stoke on Trent, UK
Joined: Jan 2013
Posts: 939
Female 
 
19-08-2018, 01:48 PM
One or two cans, you could excuse. I think I would notify Arden Grange. It must reflect badly on their good name.
Reply With Quote
Besoeker
Dogsey Veteran
Besoeker is offline  
Location: Dunstable UK
Joined: Oct 2016
Posts: 1,957
Male 
 
19-08-2018, 02:50 PM
Originally Posted by CaroleC View Post
One or two cans, you could excuse. I think I would notify Arden Grange. It must reflect badly on their good name.
Yes, I agree. We did notify our supplier, Zooplus, and they gave us a 50% discount. But our objective is to try to prevent a recurrence.
Reply With Quote
brenda1
Dogsey Veteran
brenda1 is online now  
Location: Lancing West Sussex
Joined: Aug 2014
Posts: 7,109
Female 
 
19-08-2018, 05:26 PM
You must speak to yodel and zooplus. Take a photo of the cans and send it to zooplus and say that this is happening. They are a very good firm and will sort it out.They did for me when something was wrong. How about trying another supplier like amazion or fetch. Or even Arden Grange themselves. If you do change ask who their carriers are.
Reply With Quote
Besoeker
Dogsey Veteran
Besoeker is offline  
Location: Dunstable UK
Joined: Oct 2016
Posts: 1,957
Male 
 
19-08-2018, 08:37 PM
Originally Posted by brenda1 View Post
You must speak to yodel and zooplus. Take a photo of the cans and send it to zooplus and say that this is happening. They are a very good firm and will sort it out.They did for me when something was wrong. How about trying another supplier like amazion or fetch. Or even Arden Grange themselves. If you do change ask who their carriers are.
Valid points Brenda.
We did send a photograph of the can to Zooplus. They need to sort the problem
Reply With Quote
Besoeker
Dogsey Veteran
Besoeker is offline  
Location: Dunstable UK
Joined: Oct 2016
Posts: 1,957
Male 
 
22-08-2018, 12:28 PM
Next shipment on its way - fingers crossed.
Reply With Quote
tumbleweed
Dogsey Veteran
tumbleweed is offline  
Location: East sussex
Joined: Feb 2007
Posts: 2,818
Male 
 
22-08-2018, 08:03 PM
Not the famous Yodel delivery people surely. The ones who throw goods over fences and gardens instead of to the front door. I just can't believe they would even think about damaging tins of dog food it would take them too long.
Reply With Quote
Moobli
Dogsey Veteran
Moobli is offline  
Location: Scotland
Joined: Nov 2005
Posts: 19,298
Female 
 
23-08-2018, 07:12 AM
It looks like the box the cans travel in is being thrown around when in transit. I detest Yodel and would speak to Zooplus about changing the carrier to DPD. I have a feeling that Zooplus give you the choice of DPD but you have to pay an extra £1 I think. Certainly worth doing imo.
Reply With Quote
Reply
Page 1 of 2 1 2 >


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools


Similar Threads
Thread Thread Starter Forum Replies Last Post
Rattle bottles/cans in dog training smokeybear Training 10 28-05-2012 10:17 PM
never drink 2 cans of redbull if ??? Inca Off-topic Chat 18 11-04-2007 06:56 AM
Photo I just love watering cans(staffordshire Bull Terrier) Sal General Dog Chat 24 18-07-2006 10:02 PM
Any recommendations on protein levels in puppy food/when to change on to adult food? Ripsnorterthe2nd Dog Health 4 17-03-2006 04:50 PM
Food Aggression / food guarding (growling if approached or touched when eating) buster1 Training 3 19-09-2005 01:41 PM

© Copyright 2016, Dogsey   Contact Us - Dogsey - Top Contact us | Archive | Privacy | Terms of use | Top