know someone in IT?
HELPDESK LOG...
>
> Helpdesk: What kind of computer do you have?
> Female customer: A white one...
>
>
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>
> Hi, this is Celine. I can't get my diskette out.
> Helpdesk: Have you tried pushing the button?
> Customer: Yes, sure, it's really stuck.
> Helpdesk: That doesn't sound good; I'll make a note
> ..."
> Customer: No ... wait a minute... I hadn't inserted
> it yet... it's
> still on my desk.. sorry .
>
>
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>
> Helpdesk: Click on the 'my computer' icon on to the
> left of the
> screen.
> Customer: Your left or my left?
>
>
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>
> Helpdesk: Good day. How may I help you?
> Male customer: Hello... I can't print.
> Helpdesk: Would you click on start for me and...
> Customer: Listen pal; don't start getting technical
> on me! I'm not
> Bill Gates damn it!
>
>
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>
> Hi good afternoon, this is Martha, I can't print.
> Every time I try it says
> 'Can't find printer'. I've even lifted the printer
> and placed it in
> front of the monitor, but the computer still says
> he can't find it...
>
>
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>
> Customer: I have problems printing in red...
> Helpdesk: Do you have a color printer?
> Customer: Aaaah....................thank you.
>
>
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>
> Helpdesk: What's on your monitor now ma'am?
> Customer: A teddy bear my boyfriend bought for me
> in the supermarket.
>
>
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>
> Helpdesk: And now hit F8.
> Customer: It's not working.
> Helpdesk: What did you do, exactly?
> Customer: I hit the F-key 8-times as you told me,
> but nothing's happening...
>
>
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>
> Customer: My keyboard is not working anymore.
> Helpdesk: Are you sure it's plugged into the
> computer?
> Customer: No. I can't get behind the computer.
> Helpdesk: Pick up your keyboard and walk 10 paces
> back.
> Customer: OK
> Helpdesk: Did the keyboard come with you?
> Customer: Yes
> Helpdesk: That means the keyboard is not plugged
> in.
> Is there another
> keyboard?
> Customer: Yes, there's another one here. Ah...that
> one does work!
>
>
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>
> Helpdesk: Your password is the small letter a as in
> apple, a capital letter
> V as in Victor, the number 7.
> Customer: Is that 7 in capital letters?
>
>
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>
> A customer couldn't get on the internet.
> Helpdesk: Are you sure you used the right password?
> Customer: Yes I'm sure. I saw my colleague do it.
> Helpdesk: Can you tell me what the password was?
> Customer: Five stars.
>
>
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>
> Helpdesk: What antivirus program do you use?
> Customer: Netscape.
> Helpdesk: That's not an antivirus program.
> Customer: Oh, sorry...Internet Explorer.
>
>
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>
> Customer: I have a huge problem. A friend has placed
> a screensaver on my
> computer, but every time I move the mouse, it
> disappears!
>
>
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>
> Helpdesk: Microsoft Tech. Support, may I help you?
> Old woman: Good afternoon! I have waited over 4
> hours for you. Can you
> please tell me how long it will take before you can
> help me?
> Helpdesk: Uhh..? Pardon, I don't understand your
> problem?
> Old woman:I was working in Word and clicked the
> help
> button more than 4
> hours ago. Can you tell me when you will finally be
> helping me?
>
>
>
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>
> Helpdesk: How may I help you?
> Customer: I'm writing my first e-mail.
> Helpdesk: OK, and, what seems to be the problem?
> Customer: Well, I have the letter a, but how do I
> get the circle around it?