Anyone have an email address to email a complaint to O2

Having tried 3 different telephone numbers to be told each time they cant help (including 1 supervisor - who suggested I complete the online contact form) I am going to EXPLODE!!!

The Online form only gives you a set number of characters though helpfully doesn't tell you how many?????

And I can't find an email address

Can anyone please help

Thanks

have you dialled 202 from your mobile handset?

Yeah it was them who told me to complete Bl**dy online contact form.

Temper is running very short here VERY short. Ordered and paid for new phone (money taken) that was reduced and they have no record of order and now none of the phones left so I need to send them proof they took the money and they will refund BUT still I have no phone.

whats the company?

Have just tried this

Hopoe I am allowed o post this??? Just incase anyone else needs it in the future

http://www.o2online.ie/wps/wcm/conne...act+Query+form

I am FURIOUS

OOps have just noticed that is an irish site ah well they can surely pass it to their british counterparts

O2 is the company I am Trying to email a complaint to

just tell them you
want to speak to the main person in the call centre

must say ive never had a problem with them.... have you tried going into an o2 store?

That is my next option this afternoon - best calm down a we bit before then as the poor person in the shop (who's fault it isn't) will get it all....

also emailed customerservices@o2.co.uk (thought it was worth a try!!)

Contact your bank to have the money returned [ they will take it back from O2 ].

O2 will then miraculously find everything at their end when they try to moan at you for non-payment, at which point you can point out that they messed up, [ and you can use smuggest disgruntled customer voice which will make you feel better anyway ], then either re-order or perhaps use the money to get another phone direct from a shop - most of them are trying to out-do each other on prices now so you should be able to get a good deal that way

Customer care
0800 005005/ 0870 2410202

Pre Pay Customer services - complaints
0870 567878/ 0845 3300684/ 0113 3886159

Automated Customer Services as well as Member Services
0845 7525252/ 0800 9777702

Network customer services
0870 5214000/ 0800 9777027

This puts you throught to "Select Customer Service". They will reconnect you as required.
0870 6003009/ 0800 5874715

You get this E Mail address when you fill out their online form
mycarewebform@o2mail.co.uk

Hope this helps