|
Location: Essex, UK
Joined: Jan 2008
Posts: 14,147
|
31-08-2009, 04:37 PM
|
|
Location: Essex UK
Joined: May 2006
Posts: 6,949
|
31-08-2009, 04:41 PM
You just presume and rightly so this is new and fresh stuff.
|
|
|
Location: West of Scotland
Joined: Apr 2007
Posts: 8,034
|
31-08-2009, 04:43 PM
Me being the gobby b*gger that I am would've given the manager a mouthful there and then! And told her I'd be complaining to head office as well! 
Make sure you put in an official complaint, Bev! You should also contact the Nature Diet folk to tell them as well. I'm sure (I hope!) they wouldn't be too impressed!
|
|
|
|
Location: Somewhere
Joined: Mar 2008
Posts: 3,087
|
31-08-2009, 04:43 PM
Originally Posted by Losos 
As for returning it to the suppler, well that would mean writing a letter, packing it up, paying for it to be returned, explaining to Head Office why it was returned, etc. all far too much effort for the modern day wanna be 'executive'
ND were really helpful to me when I had a couple of packs that smelled 'sour'. I didn't need to send them back, just told them how many and the batch no. and they sent me replacements.
But the store manager of that PAH doesn't sound like the type of person to actually ring ND and find out the prodcedure
|
|
|
|
Location: West of Scotland
Joined: Apr 2007
Posts: 8,034
|
31-08-2009, 04:44 PM
Originally Posted by madmare
I am going to contact ND tomorrow and also PAH head office. I can't believe they are so thoughtless to thier customers and it now makes me wonder what animal foods have been in someones house before you buy it.
You just presume and rightly so this is new and fresh stuff.
|
|
 |
«
Previous Thread
|
Next Thread
»
| Currently Active Users Viewing This Thread: 1 (0 members and 1 guests) | |
|
|