Bank Action Group

On Thursday BT took a standing quarterly charge out, and I have to confess I'd forgotten about it.


When I looked on my Barclays online account on Thursday morning
(something I do everyday, I dont trust Barclays!) I noticed I was £25
overdrawn as of that day, so I went in and paid in £30 at 4:10 pm the
same day. This should have put me exactly £5 in credit.

On Friday I noticed they've deducted £25 commission! For being £20 overdrawn for 16 hours! Thus putting me £20 overdrawn, again.

Their track record is not sparkling. I'd had an account with
Coventry Building Society for years, with no trouble, but I felt I
wanted a *grown up* account. I opened a Barclays standard current
account, and filled in one of their *Let Barclays do it* forms that
says *Barclays will transfer all your direct debits, standing orders
and other authorities from your present account to your new Barclays
account*. All I had to do was transfer my wage payment across from the
Coventry to Barclays.

What Barclays did was....nothing. So at the end of december over
£500 worth of direct debits and standing orders got bounced by
Coventry, and I got absolutely hammered for bank charges from them, and
a lot of very irate creditors.

Their service has not improved since. As of Friday morning I have
filed a letter from the Bank Action Group forum demanding the £700 I've had in bank charges over the last 16 months to be returned.

Yesterday morning I recieved a letter from Barclays telling me I had been charged £25, for going overdrawn, and would be charged £25 for every £1 I went further overdrawn...
And yet, when I checked on the internet banking site, they've refunded the £25.

Result!

Now all I need is the other £675. And I think I may well get that too.

If anyone here has had silly bank charges, then I thoroughly recommend the Bank Action Group site. There is no charge to join, no adverts, it's just a site set up by people who have come to realise banks are extracting the urine, and giving information for the little guy to fight back.

Good on you Gaz - pleased you got a result

well done-you are right they do extract the urine with charges!
hope you get the rest back x

Well done to you,hope you get the rest back,its about time they were made to pay back.

:smt023 Good for you Gaz. It's about time people stand up and fight against being ripped off. Good luck with the rest.

Good on ya Gaz

woo hooo!!!!! you go gaz!!!

Thanks for that info. I had problems years ago when I was with Barclays - they started taking out a montly direct debit which I had never set up! Suffice to say I don't use them anymore .

Thanks for that - I will give it a go as I am having the same problem with Lloyds - they are bleeding me dry.

They know when my money is paid in but will bounce a £10 direct debit as it will take my account £5 overdrawn if it has the misfortune of being paid out 24 hrs before the money goes in - and charge £30 for the privilege. Some months they have charged nearly £200 as they have done this repeatedly and at the end of the day Lloyds do very well out if, but none of my bills are getting paid.

Wish we could do without banks. I know that particular account is going to be closed very soon!

Bankactiongroup.co.uk is your friend
Its a useful site, empowers the little man.
If everyone stands up and makes a stand, the banks will have to listen.