Help! Don't know how to receive pics on mobile!

A friend is trying to send me pics from his mobile to mine. No message is coming up, I have had a flick through the menu's and there is mutimedia but nothing that remotely tells me about received pics. I don't have a manual for the phone as I was given it second hand. My friend's wife suggested maybe it "isn't set up". How do I know? How do I set it up?
Can anyone help?

What kind of phone do you have for starters Gill?

You may need to contact customer services for your company and they send a code to set up picture messaging-I had to do that with O2

It's O2 on a Nokia. I tried looking on the website but it didn't recognise my number even though I used them a couple of years ago when I had the same number.
Picture messaging....hmmmm...... I'll look for that on the menu again.

or you can get your friend to send them via blue tooth or infa red xxdk

Now I'm really confused!

what is it your confused about ? and i will try and help if i can xxdk

Blue tooth and infra red - don't know what they are

if you go into settings there should be a part called connectivity , select it and it will say blue tooth or infa red , select which one your friend has on her fon, and just turn it on , your friend will need to be near you for it to work ,
or another option is to text pic on to 20 20 i think it is and your service provider will send u settings and you just save them , they send you instructions by text of how to save them hope that helps xx

My friend is nearly 300 miles away so I guess that's out.
Not sure of 2020 would work on an ROI sim card.......
I'll text him and ask how he has sent it.....